From my delivery: Using a checklist caught four issues I would have missed — two misaligned doors, a defect in the wood trim, and an HVAC problem where the heater never produced warm air. Rivian's app-based service request system made documenting everything straightforward.
If you find issues, don't panic. Rivian expects some and the process for getting them fixed is clear. The key is documenting everything before you drive away.
Have a suggestion to improve this checklist? If you've been through a Rivian delivery and noticed something missing, I'd love to hear it — rivianresource@gmail.com.